Terms of Service

By accessing or using VSI websites, applications, forms, flows, or services (collectively, the “Service”), you agree to be bound by these Terms and our Privacy policy. If you are using VSI on behalf of an organization, you represent you have authority to bind that organization.

• Platform/Customer: the business using VSI to issue verification requests (events).
• User/Subject: the person completing a verification flow for a given event.
• Event: a verification request scoped to a specific purpose and time window.
• Receipt/Evidence: metadata output showing that a verification process occurred (not a guarantee).
• Scope: the reason and boundaries for a verification event (why, what, and for how long).

VSI enables Platforms to request verification for a defined use case. Users may be asked to provide information as part of that verification. VSI may generate a receipt/evidence record that includes event metadata such as an event identifier, status, timestamp, scope, and expiry.

VSI provides evidence that a verification process occurred under a defined scope and timeframe. VSI does not guarantee that a person is “safe,” “legitimate,” “trustworthy,” or that identity claims are permanently true. Verification results may be affected by user behavior, device conditions, and limitations of third-party tools, networks, or systems.

• Platforms are responsible for determining when verification is required and what actions to take.
• Platforms must ensure they have appropriate legal basis and user notices for verification requests.
• Platforms are responsible for their own dispute decisions, enforcement actions, refunds, and user outcomes.
• Platforms must not represent VSI as an insurance product or guarantee service.

• You may not use VSI to harass, exploit, discriminate, or unlawfully surveil individuals.
• You may not attempt to bypass safeguards, scrape, probe, or reverse engineer the Service.
• You may not submit false information or use the Service for fraudulent purposes.
• You may not use VSI where prohibited by applicable law.

Our Privacy policy describes how data is handled. To the extent VSI processes information, we aim to follow data minimization and purpose limitation principles. Some event metadata may be retained to support receipts, audits, investigations, or operational integrity.

VSI may integrate with third-party providers (e.g., forms, email delivery, payments, hosting). These providers may have separate terms and policies. VSI is not responsible for third-party outages, failures, or policy changes.

The Service may change, be updated, interrupted, or discontinued. Any uptime commitments apply only if a separate, written Service Level Agreement (SLA) is executed with the Platform.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VSI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VSI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. VSI’S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT PAID TO VSI FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER, UNLESS A SEPARATE WRITTEN AGREEMENT STATES OTHERWISE.

You agree to defend, indemnify, and hold harmless VSI from claims, damages, liabilities, and expenses arising out of your use of the Service, your policies or decisions, or your violation of these Terms or applicable law.

VSI may suspend or terminate access if we reasonably believe there is abuse, misuse, fraud, security risk, or violation of these Terms. You may stop using the Service at any time.

We may update these Terms from time to time. If changes are material, we will update the “Last updated” date above. Continued use of the Service after changes means you accept the updated Terms.

For questions about these Terms: admin@veriscopeidentity.com
For pilots/integration: sales@veriscopeidentity.com
For support: support@veriscopeidentity.com